Privacy Policy

Policy updated 02/09/24

Keynova ("Keynova," "we," "us," or "our") is a technology company focused on designing and developing mobile games. This Privacy Policy aims to clarify how and why we collect, store, share, and use your personal data, ensuring compliance with the laws in the regions where we operate.

This Privacy Policy covers websites, mobile apps, marketing activities, and other services we may offer (collectively, the "Services").

As the controller of the personal data we collect, Keynova is responsible for how this data is used. By accessing or using our Services, including downloading our apps or playing our games, you agree to this Privacy Policy and Terms of Service, under which we process your data to provide our Services.

Collection of Information

Personal Data You Provide

We collect your personal data directly when you use our Services, such as visiting our app, registering, placing an order, subscribing to newsletters, responding to surveys, or filling out forms.

Information Collected Automatically

We gather various types of information automatically to enhance and improve our Services.

Information from Third Parties

If you log into our Services via third-party platforms like Facebook, Apple Game Center, or Google Sign-In, we access certain information in accordance with those platforms' authorization procedures. For more information, refer to their privacy policies:

By logging in via third-party platforms, you confirm compliance with their terms and age restrictions.

Use of Information - purpose and legal basis

We use your data for for the following purposes, in line with the legal bases outlined below:

Providing and maintaining the Services and enhancing gameplay
Activating in-game purchases and offering player support
Personalizing your experience, delivering promotions, and optimizing the Services
Sending updates, technical notices, and administrative messages
Serving advertisements
Ensuring security, resolving issues, and analyzing trends

We process only the data necessary for these purposes.

Data Retention

We retain your data as long as needed to provide our Services or for legal reasons, such as to defend claims or comply with laws.

Data Sharing

We share data with:

Social networks (as outlined in "Social Sharing Features")
Third parties if required by law, during business transfers, or to protect Keynova's rights
Other players for features like leaderboards when using third-party login

With your consent, we may also share device identifiers with ad networks for behavioral ads.

Social Sharing Features

The Services may include social sharing features, such as Facebook’s “Like” button, which allow you to share actions from our Services with others. Age restrictions apply based on local laws.

Children's Privacy

Our Services are intended for users aged 13+ (or 16+ in the European Economic Area). If you have any questions about our practices related to children, contact us at ievgen@keynova.online.

Security

We prioritize the security of your data, although no method of transmission or storage is entirely secure. We strive to implement the best practices to protect your data.

Your Rights

If you are in the EEA, Switzerland, or California, you have rights regarding your data, such as access, correction, deletion, and portability. Please contact us via ievgen@keynova.online to exercise your rights.

Filing a Complaint

You can file a complaint with your local data protection authority if you believe your data privacy rights have been violated.

Importance of GDPR Compliance

The General Data Protection Regulation (GDPR) sets stringent standards for how companies must manage and safeguard personal data. It heightens accountability with stricter enforcement and higher penalties for violations. Beyond legal compliance, we prioritize your data privacy and have implemented comprehensive security practices that exceed GDPR's requirements to ensure the safety of your personal information.

VCDPA Compliance

Keynova adheres to the Virginia Consumer Data Protection Act (VCDPA) concerning the personal data of Virginia users. This law grants Virginia residents rights to access, correct, delete, and obtain copies of their personal information. We ensure secure processing in line with legal requirements. To learn more about your rights under VCDPA or to exercise them, please reach out to us at ievgen@keynova.online.

California Residents

Under the California Consumer Privacy Act (CCPA), we must disclose the categories of personal information we collect, how it is used, its sources, and with whom we share it, as outlined earlier.

California residents have specific privacy rights, including:

Right to Know and Access: You can request details about (1) the categories of personal data we collect, use, or share, (2) the purposes for which the data is used, (3) the sources from which we collect data, and (4) the specific personal information we hold about you.
Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
Right to Delete: You may request the deletion of personal information we have collected from you.
Right to Opt-Out: You can request that your personal data not be sold.

Requests will be processed within one month. To exercise any of these rights, please contact us.

Opt-Out of Data Sharing and Selling

Our privacy policy is committed to transparency and providing you with control over your personal data. In accordance with the Virginia Consumer Data Protection Act (VCDPA), we inform you of your rights to opt-out of certain data practices, including:

- Sale of Personal Data: You can contact our Data Protection Officer (DPO) directly to request an opt-out.

- Profiling for Decision-Making: You can contact our DPO for assistance.

For any questions or assistance regarding the opt-out process, you can reach our DPO using the following contact details:

- Email: ievgen@keynova.online

- Phone: +380 (66) 721 96 65

- Address: Kyiv, Bud. 148/1, N/p N. 257, Prospekt Peremohy

We recommend reaching out to our DPO for any concerns about your personal data, and we will strive to address your requests promptly and efficiently.

We do not sell the Personal Information of our users. For more information about these rights, please contact us.

Updates to the Policy

We may update this Privacy Policy, and we will notify users via email, app notices, or other means. Changes will be effective from the date they are published.

For more details on data rights, contact us at ievgen@keynova.online.